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HEAR WHAT OUR CUSTOMERS SAY ABOUT US

The right solution for you

We like to sit down with each of our customers to find out exactly what they need. In fact, most of our customers prefer it that way. Because once we've got to know you and we have thoroughly understood what you want to do, we can decide together what's best for you.

Read below what some of our customers said about us, or listen to some audio clips.

What was the whole experience in the branch like?

  • Very helpful and they give you the feeling that there is somewhere to go if you suffer from financial problems.
  • It was a well run office, smart comfortable, friendly, they made you feel at home, made you feel welcome when you walked in.

Did you feel you were treated as an individual?

  • I did, very much so. Even on the courtesy calls. When I used to go in to make payments all the staff knew me by my first name. It was great. Unbelievable they could remember all their customers' names.
  • The best thing about BF is that you are treated as an individual. They are prepared to listen to you. There are no time constraints and they do take the time to deal with you to ensure you fully understand if you are going in for a loan exactly what you are you going in for, what the payments will be, can you afford to go into it. It's all fully explained. It's an excellent experience rather than a high street bank.

Did you find the staff helpful?

  • They provided the service I wanted, made us feel at ease and explained what would be best for my needs. They made sure I was happy with what I was getting before I signed for it, explained everything fully in great detail, and really put themselves out to make sure, before I took on the finance, that I was happy with what I was getting myself into - very good.
  • ...you can obviously see that they have been trained really well. They don't stumble or hesitate, they are very direct and they come across very helpful and sincere.
  • I have had very good service and always had calls from them. If I've need to get in touch there is always someone there... always been on first names terms with each other... I get to know all the staff... all the staff are friendly. I've been really happy.

The Beneficial Finance Homeowner Loan for loans from £5,000 to £75,000.

The overall cost for comparison is
11.9% APR
The actual rate available will depend upon your circumstances. Ask for a personalised illustration.
Your home may be repossessed if you do not keep up repayments on your mortgage.

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Phone us on 0845 603 4718